REFUND POLICY

1. Refund Eligibility

a. Product Condition: To be eligible for a refund, the product must be in its original condition, unopened, and unused.

b. Timeframe: Refund requests must be submitted within 15 days of receiving the product.

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2. How to Request a Refund

a. Contact Us: To initiate a refund, please contact us at runforest.ceo@gmail.com and provide your order number, details of the product, and the reason for the refund request.

b. Approval Process: Refund requests will be reviewed and processed within 2 business days. You will be notified of the approval or rejection of your refund.

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3. Refund Methods

Original Payment Method: Refunds will be issued to the original payment method used for the purchase.

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4. Non-Refundable Items

As of today all our products are refundable. We reserve the right to change this in the future either for all or some specific products.

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5. Shipping Costs

a. Original Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.

b. Return Shipping: If you are returning an item, you are responsible for the cost of return shipping.

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6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will replace the item or issue a refund as appropriate.

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7. Cancellation Policy

a. Order Cancellation: Orders can be canceled within 3 hours of placement. Once an order has been shipped, it cannot be canceled.

b. Cancellation Process: To cancel an order, please contact us at runforest.ceo@gmail.com

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8. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us through our Contact page.